Student Account Manager
Student Mobile Ticket Guide
• 2021 Schedule
• Call or text (210) 458-8872 to speak directly to a ticket sales representative.
Football student ticket information
• UTSA students receive free admission through mobile ticketing to every home game.
Eligibility
All students currently enrolled at UTSA who pay the athletics fee are eligible to get in free to all home athletics events, including football games.
Seat Location
The UTSA student section at the Alamodome consists of sections 122-131 on the lower level and sections 220-226 on the club level. There are 6,000 seats in the lower level for students and 930 more on the club level. An additional 5,647 seats will be held in the upper level for students for any game that requires the upper level to be open (sections 320-329). Seating for students in these designated student sections is general admission.
Student Guest Tickets
UTSA students are eligible to attend any home football game without charge. Students also may purchase up to FOUR (4) guest tickets per game for family members and friends to sit in the student section. Student guest tickets cost $10 and may only be purchased by UTSA students for each game individually (no season guest tickets are sold in the student section).
Even if not arriving with the student, those utilizing student guest tickets must enter through one of the student entrances, which are located at the southeast and northwest corners of the Alamodome, in order to receive a wristband to sit in the student section. These tickets must be purchased by a UTSA student, whether online through their ticket account or in-person at the Alamodome.
Season Tickets
If students do not want to sit in the student section, they may purchase a season ticket at the UTSA Faculty/Staff rate to get a reserved seat elsewhere in the Alamodome. If students are getting in free to the football game, they must sit in the student section.
Student Ticket Accounts
Students will have secure, personal accounts in the Ticketmaster ticket system from which to (a) access/download tickets, (b) manage their account information and (c) purchase guest tickets. Students will receive an account number and password to access their account on their initial login and they can create a new password after logging on the first time. Students will receive their login information on or around the first week of classes for the semester. Late registrants will receive their information later than that in subsequent reminder e-mails.
Ticket Printing/Attendance Process
For admittance to the Alamodome, students just need their mobile ticket on their smart phone device one of the two designated student entrances, located at the southeast and northwest corners of the facility. Students also may purchase guest tickets at the Alamodome Box Office by showing their UTSA ID card.
Refunds/Cancellations
Tickets purchases are non-refundable and they cannot be cancelled after printing.
Getting to the Game
Parking at the Alamodome is limited only to fans who have a season pass. There is no parking available on a per-game basis other than ADA spots. Students have two main options for getting to UTSA football games.
Downtown Parking — Students also can also park at one of several other downtown lots near the Alamodome and walk to the game. Students planning on tailgating before the game should contact the lot owner ahead of time to determine their tailgating policies.
Football Information
Ticket Office
UTSA Athletics Ticket Office
Phone: (210) 458-8872 (also listed as 210-458-UTSA)
Fax: (210) 458-8573
Email: ticketoffice@utsa.edu
Hours of operation: 9 a.m. – 5 p.m. (Monday-Friday)
NOTE: The Alamodome box office opens two-and-a-half hours prior to kickoff.
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